About Us - Karpool
Welcome to Karpool - Your Path to Flexible Car Ownership!
At Karpool, we understand that when it comes to car ownership, there's no one-size-fits-all solution. That's why we're here to offer you a unique and flexible alternative to traditional car ownership. Whether you're a car enthusiast or simply looking for a convenient way to get behind the wheel, we've got you covered.
As part of an independent motor group, including Sharp Motor Group, Quayside Motors and other brands, Karpool has access to a large pool of vehicles to choose from as well as a variety of pickup locations from Surfers Paradise, through Tweed Heads and down to Ballina and Lismore.
Operating in both Queensland and New South Wales, we understand the importance of local communities and meeting the needs of customers from both states.
Owned and managed by Dealer Principal, Stephen Howlett, who has 30 years motor vehicle retail experience in South Australia, New South Wales and Queensland working as Dealer Principal across many brands. He resides on the Gold Coast and commutes to Tweed Heads and Northern Rivers daily.
His philosophy is to have a business where people work together, are enthusiastic about what they do, are well trained and are encouraged to “do whatever it takes” to meet the needs of customers. Customer experience is at the forefront of the dealership’s key performance indicators. We prioritise finding the best team possible to look after our customers and those team members are passionate about our brands. In addition, we choose business partners who share our vision / attitude towards quality and service.
Our core business goals include:
- Offering exceptional value for money
- Exceeding customer expectations
- Industry best practice
- One stop shop location
- Wide range of makes and models
Our partners include Sharp Motor Group in Tweed Heads, Quayside Motors in Lismore and Ballina and Network Car & Truck Rentals in Surfers Paradise.